This course introduces a systematic approach to human resource management in the hospitality industry. Topics include training/development, staffing, selection, hiring, recruitment, evaluation, benefit administration, employee relations, labor regulations/ laws, discipline, motivation, productivity, shift management, contract employees and organizational culture. Upon completion, students should be able to apply human resource management skills for the hospitality industry and be able to successfully pass the Manage First competency exam from the NRA.
Course Name
HRM-245
Class Hours
3
Lab Hours
0
Clinical Hours
0
Credit Hours
3
