The Learner Accessibility & Equity (LAE) Office is available as a resource to assist students, faculty and staff with informal problem solving or dispute resolutions.
- It is the responsibility of the student to notify the Learner Accessibility & Equity Advocate (firstname.lastname@example.org) if there is a concern or grievance regarding the quality, absence of, or reliability of approved accommodations.
- The LAE office relies on the faculty to provide curriculum standards for guidance in determining when an accommodation is not deemed reasonable due to “fundamental alterations in course standards.”
- Curriculum heads are encouraged to notify the LAE office (email@example.com) when concerns arise regarding recommended accommodations.
- The LAE office will work with the student and faculty/staff member to understand
- their respective concerns,
- explain pertinent aspects of the accommodation, and
- will remain open to appropriate flexibility without compromising the rights or needs of students with disabilities.
Should a disability-related dispute not be resolvable in a timely manner using the process above, students are able to follow SCC Complaint/Grievance Procedures:
- Individuals are encouraged to resolve concerns or grievances at the informal level with the individual(s) involved, as outlined in Policy 6.03.05: Student Grievance.
- Any individual wishing to file a complaint or grievance with SCC must use the Student Complaint Information Sheet and Form and submit it to the appropriate Dean as outlined in the SCC Complaint/Grievance Procedures.
- Formal grievance resolution will be followed as outlined in Policy 6.03.05.
If the attempt for resolution of a disability-related complaint is unsuccessful following the procedures and policy outlined above, individuals have the option to file a complaint through the U. S. Department of Health and Human Services (HHS) Office for Civil Rights (OCR).